Privacy Policy

We collect information to provide better services to our guests. This includes:

Personal Information: Name, email address, phone number, and government-issued ID details (collected during booking or check-in).

Transaction Data: Details about the services you purchased, date of transaction, and amount.

Technical Data: IP address, browser type, and device information collected via cookies to improve website performance.

Your data is used for the following purposes:

• To process your bookings and send confirmation alerts.
• To comply with local Goa police and tourism department regulations (Form C requirements for guests).
• To send promotional offers or updates about events at Thalassa Beach (only if you opt-in).
• To improve our website and customer service.

Financial Data: We do not collect or store your credit card numbers, CVVs, or Net Banking passwords.

Third-Party Gateway: All payments are processed through a secure, encrypted third-party payment gateway. Your interaction with the payment portal is governed by the privacy policy of that specific provider.

Security: We implement industry-standard security measures to protect your personal information from unauthorized access or disclosure.

We do not sell or rent your personal information to third parties. We only share data when:

Required by Law: To comply with Indian legal obligations or government requests (e.g., Goa Police).

Service Providers: With trusted partners who assist in operating our website or conducting our business, so long as they keep this information confidential.

Our website uses "cookies" to enhance your experience. You can choose to set your web browser to refuse cookies, though some parts of the site may not function properly as a result.

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Under Indian data protection laws, you have the right to:

• Access the personal data we hold about you.
• Request the correction of inaccurate data.
• Request the deletion of your data (subject to legal retention requirements).

If you have any questions regarding this Privacy Policy, you may contact our Data Grievance Officer at:

Email: thalassabeachgoa@gmail.com

Address: 251/4 Village Mandrem, Pernem, Goa 403512, India.